Create a focal point in a room without the risk of real fire
- Perfect for birthdays, weddings, and parties
- Creates stunning ambience without smoke or mess
- Adjustable settings with easy remote control
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For home interiors
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For hotels and accommodation spaces
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For restaurants and business spaces
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For interior design and custom-built solutions
Frequently Asked Questions
Find answers to common questions about our products and services
We offer a 30-day return policy on all unused items in their original packaging. Simply contact our customer service team to initiate a return.
Standard shipping typically takes 5-7 business days. Express shipping options are available at checkout for faster delivery.
Yes, we ship to most countries worldwide. International shipping times and costs vary by destination.
We accept all major credit cards, PayPal, Apple Pay, and Google Pay for your convenience.
FRÉS water-steam fireplaces are available in several sizes: 500 mm, 800 mm, 1000 mm, 1200 mm, 1500 mm, 1800 mm and 2000 mm. The appropriate size depends on the dimensions of the room, the installation location and the desired visual effect. Smaller models are suitable for more compact rooms and furniture solutions, larger models are suitable for fireplace walls, hotels, restaurants or more spacious interiors.
The FRÉS water vapor fireplace uses ultrasonic technology, water vapor and LED light. Inside the device, ultrasound turns water into a fine mist. The water vapor is then illuminated with LED light, resulting in a realistic 3D flame effect. Since there is no combustion, there is no heat, smoke, soot or exhaust gases.
The FRÉS water-steam fireplace supports both manual and automatic water filling, depending on the chosen installation solution. With manual filling, water is added directly to the water tank of the device. With the automatic solution, the fireplace can be connected to a water system, which makes use more convenient, especially in larger or commercial installations. We recommend using clean water or water that complies with the manufacturer's instructions and following the device's operating and maintenance instructions.
Yes. FRÉS water vapor fireplace can be controlled using a remote control and a mobile application. Depending on the model, you can adjust the flame effect, flame color, operating modes and other settings. The model with 9 flame colors allows you to choose between different flame tones, the model with a natural flame effect creates the look of a classic warm fireplace fire.
Delivery time depends on the selected model, size and destination country. The exact delivery time will be displayed when placing the order or confirmed after placing the order. If you need the fireplace by a specific date or project deadline, we recommend that you contact us before ordering.
The right of return applies in accordance with our return policy and applicable consumer protection requirements. Since this is a large-sized built-in product, we recommend that you carefully check the selected size, installation location and technical requirements before purchasing. If you have any doubts about the appropriate size or solution before ordering, contact us — we will help you choose the right model.